December 15, 2024
Tennis seeks a driven, passionate individual to join our growing team as an Account Executive.
We are interested in hearing from candidates passionate about pursuing a sales career in the design and service-based industry.
The ideal candidate will be interested in how design, strategy, and technology impact organizations, industries, and society.
Candidates should consider themselves builders compelled to find efficiencies to collaborate and aspire to be leaders.
Working at Tennis
Tennis is a trusted partner for organizations looking to drive innovation through software design, development, and user experience. This role will be highly collaborative and multifaceted. You will work closely with prospects, clients, and our senior leadership.
Our team is full of self-starters, builders, and thinkers who are curious about technology and design. Our culture is highly collaborative and supportive, and we are a values based organization.
Tennis Values
Our values are critical indicators of success in the role and are vital to our hiring process. Please be prepared to discuss how you connect with and exemplify these values
Our Purpose
Driving digital transformation into marketing excellence.
Our Promise
The Tennis team strives to uphold our promise to both clients and each other. Our promise has three key components: Quality, Reliability, and Peace of Mind.
Diversity
Tennis strives to take action on our diversity and inclusion plan. We hold ourselves accountable for fostering diversity within our company and the industry. We welcome all applicants and wish to foster an environment where you can bring your whole self to the role.
Remote Work
Our office is located in central downtown Toronto. We operate primarily as a remote organization. This role will require some in-office training during the first three months. Overall we are a remote company with some mandatory in office days on a monthly, quarterly, and annual basis for specific meetings and social events.
Delivers top-tier work that satisfies client and company business objectives while fostering a culture of innovation that aligns with Tennis goals.
Strategy: The degree to which a new hire learns and strategically applies the systems and processes.
Deliverables: The degree to which a rep meets their metrics and goals.
Standards: Consistency of daily activity metrics.
Developing and harnessing comprehensive expertise in our domain, particularly in solution selling, UX/UI, Digital, and Web Technologies to enhance the quality and value of Tennis service offerings.
Skills: The level of commitment a new hire shows to learning subject matter and process.
Coaching: Receives, offers, and implements feedback.
Initiative: How much initiative does the rep show in expanding their skillset, learning, and being strategic in their approach
The ability to work towards team and company goals in a supporting and nurturing way. Encourage empathy while enriching company knowledge and understanding between peers and partners.
Team: Actively seeks support when needed. Asks questions to help facilitate learning
Cross-functional: Partners with team members when needed to help meet goals. Share feedback on what they need in order to be successful.
Initiative: Shows an understanding of the production process and deliverables.
The ability to learn Tennis systems and processes and apply your own approach to your prospecting methodology.
Organization: Keeps the CRM clean and updated
Initiative: Shows initiative in setting their own day-to-day processes of prospecting and prioritizing tasks
Strategy: Shows an ability to incorporate multiple tools and processes in their sales process, prioritizing strategies that work
The ability to show empathy and put the client's interests first. Understand the client's needs and can give/receive feedback and solutions.
Feedback: Learning how to ask and receive feedback from clients and colleagues to help support the sales cycle
Client Focus: Learning a client's needs by actively listening and asking questions
The ability to meet individual and company financial goals. Find, scope, and secure new project work and revenue, as well as foster new business with current and past clients.
Performance: Excelling in performance metrics
The ability to meet activity metrics and goals. Focused outreach, strategy, emails, phone calls, identifying opportunities, and learning.
Job Description
The Account Executive role will work directly with Tennis's Executive Director and Design Director to prospect, build a pipeline, quote, and close new business. This Account Executive role has a lot of potential for a successful candidate to expand and grow the role into a department.
Successful Candidates Will Have Experience In the Following Areas:
Operationally
Nice to haves
Success will be measured by the rep's ability to hit their sales and activity targets. Compensation will be a mix of base + commission on closed sales.
If you are ready to apply, please apply via our application portal linked below.